¡Hola Maria Andreina!
¡Bienvenida a planDisney! Planning a
Walt Disney World vacation is not for the weary. First, you must choose when you are going to go to the Walt Disney World resort. Then you will need to decide which
Disney Resorts Collection hotel you will plan to stay at. Then you will need to think about the
length and type of tickets your party desires. Next, you will need to plan for your
dining experiences. And do not forget that in order to enter the theme parks, you will need to make sure that you have
Disney Park Passes for the days which you plan on visiting. Once you have your vacation booked, you can see all of your plans conveniently in the My Disney Experience App on your smartphone!
Maria Andreina, I am so sorry that you are having difficulty purchasing your tickets utilizing the Walt Disney World website. In my case, there are times that I will need to clear the cookies of my browser or utilize a different browser in order to make purchases on the website. You can also try and purchase your Walt Disney World theme park tickets on your
My Disney Experience app. It will link right away to your
My Disney Experience account, which will allow you to proceed immediately to make your Disney Park Passes. If you continue to have trouble, my suggestion is that you contact
Guest Services where a Cast Member will be able to help you complete your purchase.
Be sure to visit us at
planDisney in español for any future Disney vacation planning needs en su idioma.
Malanie