Hi Chloe!
Welcome to planDisney.
It's always a pleasure to assist my fellow guests from the UK, and I am excited to see that your holiday is just around the corner! Thank you for sending me this question.
I wish I could tell you there's a number to call to assist with booking our Lightning Lane passes before we arrive in the United States, but unfortunately, there isn't one. I totally understand your disappointment with this because I am in the same situation as you, with my holiday just a few weeks away.
If your holiday is for two weeks, or at least for more than 7 days, you will be able to book your Lightning Lane Multi Pass and Single Pass attractions for your second week when you arrive in the US. I recommend you take a look at the
Groups of attractions (scroll down the page to 'Attractions & Experiences' where you'll see the different Groups for each park) available for Lightning Lanes and decide what you want in advance. You may choose one attraction from the first group, and two from the second group (or all three from the second group if you prefer). Some Lightning Lane reservations might still be available to book for your first week, so check when you arrive, but this will always be subject to availability.
Lightning Lane Single Passes can be purchased separately (up to 2 per day) for the following attractions which are not included in the Lightning Lane Multi Pass selections:
Magic Kingdom Park: Seven Dwarfs Mine Train and TRON Lightcycle / Run.
EPCOT: Guardians of the Galaxy: Cosmic Rewind.
Disney's Hollywood Studios: Star Wars: Rise of the Resistance.
Disney's Animal Kingdom Theme Park: Avatar Flight of Passage.
For the first week of our holiday I will be ensuring we make use of Early Entry to the theme parks (for guests staying at Disney Resort hotels) to utilise the stand-by lines for as many rides as possible. If you are staying off-property, arrive in good time for normal park opening hours. Also, the first week will be a good time to visit
water parks, visit
Disney Springs, do some shopping and relax by the pool.
Virtual Queues for some attractions will be available to book on each day of your park visit, so be ready to select those just before 7.00am. These are
Tiana's Bayou Adventure and
TRON Lightcycle / Run at Magic Kingdom Park, and
Guardians of the Galaxy: Cosmic Rewind at EPCOT.
There are many unofficial UK Disney forums and communities online, such as 'Mickey from the UK' who have lots of advice about booking Lightning Lanes, so please search for those for some extra tips.
Please come back and visit us if you have any further questions, and you are very welcome to
send me some more questions if you wish. We are always happy to help you plan your magical holiday to Walt Disney World.
Sue