• On Aug 22, 2021
    Jeffrey from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have multiple tix assigned to my name that have different expiration dates and I want to use a certain one before the other. Will cast member at gate know which one to scan since I'm using a magicband and don't want wrong ticket scanned?

    It’s supercalifragilisticexpialidocious to see you at planDisney, Jeffrey!

    Welcome! And thanks for stopping by with your question for us. 

    Your trip to The Most Magical Place on Earth is sure to be practically perfect in every way! And I am elated to hEAR that you have multiple theme park tickets, which allows us to get excited multiple times for your return to the magic! 

    Jeffrey, you’ve asked an excellent question, and I’m happy to discuss a solution with you. A Cast Member will need to prioritize your theme park tickets for you. I would recommend getting this done before your trip, so you're not worrying about it during your vacation. To do this, please head over to the Walt Disney World Resort website; you will see an icon pop up on the right-hand side that reads, “Chat Now.” Sometimes it takes a couple of minutes to pop up, but once it does, please click on it, and it will connect you to a friendly Cast Member. Let them know about your situation and that you’d like assistance with prioritizing the tickets.

    The Cast Member will offer to further assist you by getting your permission to send a separate form for you to fill out during your Chat session. Once you have filled out the form, you will send it back to the Cast Member you’re chatting with. The information will not be retained after the chat session ends, but it helps the Cast Member go into your My Disney Experience account to prioritize the theme park tickets for you. Once the Cast Member is through prioritizing your tickets, you will be all set to walk into the theme park of your choice without any worries about whether or not the correct ticket is being scanned! Hooray!

    If you would rather wait to do this at the parks, simply head over to the Guest Relations, located in every park and at Disney Springs, to speak to a Cast Member there who will be happy to assist you. 

    Do be sure you’ve made your Disney Park Pass reservations, as those are required, along with your tickets, to enter the theme parks!

    We can’t wait to welcome you to the magic. I hope you have an enchanting time, Jeffrey!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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