Just Moved. My old email account was deleted. Now I cannot change it in My Disney Experience because it wants to send a code to the old email address that is not valid. Any ideas how to fix this?

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Answer 1

Heigh-Ho Thomas,

I am happy to point you in the right direction to regain access to your My Disney Experience and finally have control again over this magical vacation hub. I recommend reaching out to a Cast Member, in web support, to assist you with this conundrum by calling (407) 939-4357. Phone lines open up at 7:00 a.m. Mickey Time. Cast Members are currently experiencing a high call volume so I recommend dialing when phone lines open. Typically, with a couple of taps on their handy-dandy keyboard, they are able to switch emails after confirming you are the true recipient and you can once again continue planning your Walt Disney World vacation.

Continue to reach out to us for any further curiouser and curiouser inquiries you may have and follow the Disney Parks Blog for updates about Walt Disney World’s 50th Anniversary Celebration. It is sure to be a magical and memorable time all around the Walt Disney World Resort.

Have a Practically Perfect Day,

Amy M.

Just Moved. My old email account was deleted. Now I cannot change it in My Disney Experience because it wants to send a code to the old email address that is not valid. Any ideas how to fix this?

Meet the Panelist: Amy, Virginia

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Just Moved. My old email account was deleted. Now I cannot change it in My Disney Experience because it wants to send a code to the old email address that is not valid. Any ideas how to fix this? ”

Meet the Panelist: Amy, Virginia

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

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Just Moved. My old email account was deleted. Now I cannot change it in My Disney Experience because it wants to send a code to the old email address that is not valid. Any ideas how to fix this?