Mickey and Minnie on deck in Christmas Sweaters
  • On Oct 20, 2023
    Ramona from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mother is no able to join us for cruise. What options fr refund are available?

    Ahoy, Ramona! It’s always great to see a new face here at planDisney. Welcome!

    Your Disney Cruise Line vacation is quickly approaching. I’m sorry to hear that your mother won’t be able to join you on vacation. Cancelation fees are based on how close you are to your sail date, stateroom category, and whether you booked a restricted or guaranteed fare. While this might sound confusing, a Disney Cruise Line reservation specialist or your travel agent can sort everything out for you. 

    Before you make your way to the port, make sure you download the Disney Cruise Line Navigator app to your mobile device. The app will list all the entertainment onboard, like Mickey and Minnie’s Holiday deck party. Head to the upper decks for holiday music as your favorite Disney Pals celebrate friendship and family during this special time of year. You won’t want to miss it!

    Before you disembark, you might want to book a placeholder for a future Disney Cruise. You’ll enjoy a special discount for most stateroom categories. Plus, you’ll have 24 months to plan your next vacation. Hopefully, your mother will be able to join you. You’ll find all the details in the app. Just keep in mind that discounts are subject to change. 

    Please feel free to see us again as the jolliest time approaches. I hope your adventure at sea is merry and bright! 

thumbnail image for Tracie

Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

Related Video

  • thumbnail image for Disney Cruise Line First Timer Tips | planDisney Podcast – Season 2 Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.