• On Sep 20, 2021
    Julie from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My mom is listed as the manager for my children. How do I change it so that I (their mother) can manage their information?

    Hi there, Julie!

    Thanks so much for stopping by with this great question! 

    So I have actually run into this issue myself, and what I discovered was that a minor's My Disney Experience profile can not be shared between adults. But Julie all hope is not lost! You can transfer their accounts from your mother to yourself by calling (407) 939-4357, however, if your mother would like to make any other plans for them, you would have to transfer them back to her. 

    What may be easiest, and what I found works best for my family, is to share My Disney Experience Accounts between yourself and your mother. Alternatively, your children can have profiles under both adult accounts; however, know that they will not be able to share tickets between the two accounts. 

    I hope that this answered your question, Julie. 

    See you real soon!

    Sarah B. 
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Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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