dlr activities 18; haunted mansion sign; day time
  • On Oct 1, 2023
    Sergio from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    By mistake I bought 2 tickets for kids (3-9) instead of adults , can I upgrade my tickets online ?

    Hello, Sergio!

    Welcome to planDisney and thank you for coming to us with your question! I'm excited that you will soon be visiting the Disneyland Resort and get to see all the Halloween decorations that they've placed to get you into the spirit of the season! The Cast Members go all out not only with the decorations, but also with the yummy foods that the Disney chefs create for the season!

    Since your visit is coming up, Sergio, do you already have reservations for those specific dates? We certainly don't want you to have to cancel them, so go ahead and hold onto them for now. In order to turn those tickets into adult tickets, you can do one of two things: 

    1. Try calling and speaking to a friendly Cast Member at the Tickets Guest line to see if they can do anything for you. Make sure that you don't lose your reservation in the process.
    2. When you arrive on property, visit a Ticket Booth at the Main Entrance Plaza to have your ticket upgraded. Once again, make sure that your reservation is preserved so that you can enter the Parks that day.

    Either way, expect to have to pay the difference in price between the two ticket types. Unfortunately, there is currently no way for you to upgrade those tickets online yourself.

    Did I mention that the Halloween Season is my favorite time to visit the Disneyland Resort? You'll see the iconic characters decked out in their own special Halloween costumes and there are pumpkins everywhere! Be sure to experience Haunted Mansion Holiday, one of Disneyland Park's most popular attraction overlays. And they'll be celebrating Día de los Muertos over in Frontierland, where you can see traditional food, art, and cultural displays. 

    Sergio, I hope that this was helpful for you as you attempt to get the correct tickets for your visit. You're going to have such a fantastic time at the Happiest Place on Earth! If there is anything else we can do for you, please reach out again anytime. You're always welcome at planDisney!

    Wishing You a Great, Big, Beautiful Tomorrow!
    -Al

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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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