Family fun on board
  • On Jul 17, 2022
    Jesus from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are a military family and were booking 2 reservations together for our family to be next door to each other. We noticed after we received the reservations that the military discount was applied to Both rooms, what do we do?

    Ahoy there, Jesus! Thank you so much for your military service. As a US Navy wife, I know there are many sacrifices and separations from your family as you work in defense of our great nation, and I am truly grateful.

    Now let's talk Disney Cruise Line!

    I can tell from your question that you've read the important details regarding the Special U.S. Military Rates to sail on one of the beautiful Disney cruise ships. Many people would be tempted to, as they say, let sleeping dogs lie and not say anything at all. My concern with that would be that at some point, the error would be caught, and you would then be hit with the extra expenses of a non-discounted room at the last minute when you haven't budgeted for that to happen.

    You can contact Disney Cruise Line by phone to explain the error. I know the wait times have been pretty long, but first thing in the morning or late in the evening aren't quite as bad. You can also send a quick note via email. They usually respond within a few days.

    Your cruise will be here before you know it, Jesus, and I hope your family has the most magical, memorable time!

    Thank you for your question.
    Anna

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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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