Family in front of Cinderella Castle
  • On Apr 11, 2021
    Melanie from OH Asked

    We messed something up linking accounts. Will I lose my reservations for people who dont have park reservations even tho they actually do? When we linked accounts we didnt notice everyone's name was put in twice from linking.

    Welcome to planDisney, Melanie! 

    Thanks for stopping by with a question for us today.

    I am so excited for you and your Guests to experience the magic of Walt Disney World Resort. Sometimes in between the hustle and bustle of it all, I love to take a moment and truly enjoy my surroundings. Whether you’re taking a stroll down Main Street U.S.A. at Magic Kingdom Park, or tasting delectable delights around the World Showcase at EPCOT, you’ll be sure to fall in love with all The Most Magical Place on Earth has to offer. 

    Melanie, based on the information you’ve given me, there could be several different reasons why you have two accounts per Guest. For instance, the names could be appearing twice on your My Disney Experience account because the Guests already have their own My Disney Experience accounts and were linked incorrectly through the Family & Friends list. I would urge you not to delete any of your party’s Disney Park Pass reservations because I would hate for you to lose them. Instead, I recommend you calling the Internet Help Desk at (407) 939-4357 and they'll be happy to work with you and get you all set for your magical vacation! 

    Once you have that taken care of, all you’ll have to do is think about the delicious Mickey-shaped treats you’ll be having. Might I make a suggestion of a tasty treat? My absolute favorite is the Cream Cheese Pretzel at The Lunching Pad at Magic Kingdom Park! It’s truly what dreams are made of!

    Have an enchanting time, Melanie!

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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