child with Mickey
  • On Mar 1, 2022
    George from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    With the Memory Maker/Photopass, ride photos and short videos are included. Does the Disney Magic Mobile trigger the photos to be saved to our Memory Maker/Photopass account?

    Greetings, George.

    I'm so glad you followed the Lost Boys to Neverland and found your way here to planDisney! Pretty soon you'll be immersed in the magic of Walt Disney World Resort and experiencing all the EARidescent excitement of The World's Most Magical Celebration and the EPCOT International Flower & Garden Festival. I bet you can't wait!

    Memory Maker is one of my favorite things about Walt Disney World Resort vacations and a must-have for all of our family trips back "home." We have 10 years of precious memories we can look through anytime we want thanks to Memory Maker, so I'm glad to hEAR you'll be using it on your trip. You can link your Disney PhotoPass photos by scanning your Disney MagicMobile pass or MagicBand throughout your trip to link your photos to your My Disney Experience account. Some attractions have photo preview walls where you scan to link your photos and videos, but other attractions, like Seven Dwarfs Mine Train and Haunted Mansion, utilize Bluetooth technology to automatically link your photo and video for you.

    To ensure your Disney PhotoPass photos and videos link correctly, you will need to make sure you've enabled Bluetooth for the My Disney Experience App in your mobile device's settings, stay logged into your My Disney Experience App at all times, and keep your mobile device out of low power mode. Even if you've followed all of these steps, I still recommend you make a note of the times you experience each attraction that has accompanying Disney PhotoPass photos just in case they don't show up in your account. If you find some of your photos are indeed missing, just call the wonderful Disney PhotoPass Guest Support Team at 407-560-4300. They can use your timestamp information to locate your missing pictures.

    George, here are a few other tidbits that will help you make the most of your Memory Maker:

    George, I hope this information proves helpful. Please stop back by planDisney again in the future! Enjoy every magical moment on your trip!

    Off to Neverland,
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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