A member of my party may not be able to make the trip due to border restrictions. Can I get their ticket refunded or a credit? I paid for it. It's a two day pass, one day for each park.

Question

Answer 1

Hi Laurie, and welcome to planDisney!

I am sorry to hear that recent travel restrictions have impacted your plans to spend time with loved ones at the Happiest Place on Earth. Hopefully, the border restrictions will not last too long so you can reconnect with the people you care about.

Although Disneyland Resort tickets are non-refundable, you will have the ability to apply the multi-day pass toward purchasing another ticket to the Disneyland Resort in the future. When you are ready to use your current tickets to make a new ticket reservation, you may contact a Cast Member via phone for assistance.

I hope you and the rest of your party have a lovely time visiting the Disneyland Resort. And while you are here, I highly recommend your party try one of the new dining options in Avengers Campus, such as the Pym Test Kitchen.

Best wishes to you and your party,
Lola

A member of my party may not be able to make the trip due to border restrictions. Can I get their ticket refunded or a credit? I paid for it. It's a two day pass, one day for each park.

Meet the Panelist: Lola, California

Related Video

Related Links

Related Video

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

Thanks for submitting your comment!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

Thanks for submitting your question!

You'll receive an email if your question is answered.

Please Note

Update Browser

A member of my party may not be able to make the trip due to border restrictions. Can I get their ticket refunded or a credit? I paid for it. It's a two day pass, one day for each park.”

Meet the Panelist: Lola, California

Related Links

Related Video

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

Thanks for submitting your comment!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

Thanks for submitting your question!

You'll receive an email if your question is answered.

Update Browser

A member of my party may not be able to make the trip due to border restrictions. Can I get their ticket refunded or a credit? I paid for it. It's a two day pass, one day for each park.