Hi Raymond, thanks for stopping by the planDisney website! I am so sorry a member of your party was in an accident, I hope she is doing much better and we are thinking of her!
Raymond, unfortunately, tickets are
non-refundable. However, she can use her ticket for a later visit to Disneyland Resort. She can cancel her
theme park reservation, but the ticket itself cannot be refunded. I would call the
Tickets office at (714) 781-4636, and see what the Cast Members can do for her as far as rescheduling her visit.
I hope you and the rest of your traveling party have the most magical visit to Disneyland, Raymond! I hope your friend has a speedy recovery!
Frances