Sleeping Beauty Castle
  • On Apr 27, 2022
    Raymond from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a member in our party that was in an accident and her Dr does not want her to go. How can we get a refund for her?

    Hi Raymond, thanks for stopping by the planDisney website! I am so sorry a member of your party was in an accident, I hope she is doing much better and we are thinking of her!

    Raymond, unfortunately, tickets are non-refundable. However, she can use her ticket for a later visit to Disneyland Resort. She can cancel her theme park reservation, but the ticket itself cannot be refunded. I would call the Tickets office at (714) 781-4636, and see what the Cast Members can do for her as far as rescheduling her visit. 

    I hope you and the rest of your traveling party have the most magical visit to Disneyland, Raymond! I hope your friend has a speedy recovery!

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Meet the Panelist: Frances, North Carolina

Hey ya'll! My name is Frances, I am a mom and military spouse from Texas who currently calls the Tarheel state home. My family and I enjoy visiting the Walt Disney World Resort as often as we can because we love the joy and magic every trip brings us. We consider Walt Disney World to be our "home away from home!" If you are dreaming of adventure in the great wide somewhere, then you have got a friend in me! I enjoy sharing my passion for Disney with everyone I meet! Learn More About Frances

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