Gran Destino
  • On Jan 27, 2022
    Brittnie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The MDE app is not working for me at all. I’ve been trying for days to make reservations and changes to my trip but I keep getting “sorry try again later” I have done all the tech tricks I can think of but nothing is helping. deleted / reinstalled NOPE.

    Welcome back to planDisney, Brittnie! You are going to have a great time during your visit to the Walt Disney World Resort this Spring!

    I’m sorry to hear that you’re having issues with your My Disney Experience App. It may be time to reach out to a Cast Member by calling (407) 939-4357. This number will take you right to Cast Members who handle issues with My Disney Experience. I highly suggest calling them as early as you can. The Resort will begin accepting calls from guests at 7 a.m. 

    In the meantime, you can always log on to your My Disney Experience account using an internet browser on your phone or on your home computer. You will still be able to make your Disney Park Pass Reservations, dining reservations or any other changes you need to make to your upcoming trip. 

    Brittnie, don’t forget to browse the Special Offers before your visit. You may be able to add new promotional Florida Resident rates to your existing Disney Resort Collection hotel reservation!

    I hope this information is helpful to you as you continue to plan your visit for this March. We’re always here to help, so don’t hesitate to come back to see us if you have any more planning questions. You can also follow us on social media for more planning advice!

    Have a magical visit!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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