Hi, Carolyn! Thank you for stopping by with your question. I believe you may have stopped by one of the Character Experiences at Disney's Hollywood Studios during your recent visit. If so, I have some guidance for you to view and
purchase your Disney PhotoPass photos that were taken during your meeting.
At the conclusion of a Character Experience that offers Disney PhotoPass service, the photographer will either scan the Guest's MagicBand or theme park ticket, or provide the Guest with a Disney PhotoPass card. Scanning the MagicBand or theme park ticket directly links the pictures to the Guest's account. If you were given a card, simply head to the
DisneyPhotoPass website and link the ID code found on the card to
claim your pictures. If you need to, you may also link your MagicBand or park ticket. Once everything is linked appropriately to your account, your pictures should automagically appear.
Carolyn, if you have any issues linking your pictures or if you misplaced your Disney PhotoPass card, you can give a
Cast Member a call or fill out
this Lost Media form. They have been known to wave their lightsabers at times and find lost pictures! I hope this information helps you find them. May the Force be with you!
Brandy B.