Back to Your Answers
Mom And Son Nemos Reef; mom hugging son; laughing
  • On Feb 8, 2013
    Laurie Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    While making reservations for me and my family I was to give them a number given to me on our first Disney Cruise. I have no idea what the number is or where to find it. Can you advise me on where to look for the number they are requesting? Thank you!

    Hi Laurie, welcome aboard! I'm happy to hear that you are getting ready to book your second Disney cruise! 

    After you have sailed with Disney at least one time, you become a member of the Castaway Club. The number they are referring to is your Castaway Club ID number. Think of it like an airline frequent flier number. 

    If you don't have this number handy, just give Disney Cruise Line a call at 1-800-951-3532. They will be able to look up your previous reservation from your first cruise if you give them the sail dates of that trip and the names of your family members. They should be able to access your Castaway Club numbers then. Be sure to write them down and keep them in a good spot so you will have them when making your future Disney Cruise Line reservations. Disney loves for guests to sail with them again, and you might just find a Castaway Club surprise waiting in your stateroom when you walk in for your second cruise, Laurie!

    Have fun as you plan your next Disney Cruise Line adventure, and please let me know if you have any other questions!
thumbnail image for Marcy

Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.

 

 

Internet Explorer FireFox Safari Chrome