Cinderella Castle 50th Night
  • On Nov 16, 2021
    Leann from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My magicbands will not link to my account, can you help please

    Hey there, hi there, ho there, you’re as welcome as can be at planDisney, LeAnn! 

    I love it when a fellow Texan stops by with a question for us. And I’m delighted to hear you’ll be at The Most Magical Place on Earth in just a few days! Yippie! You’re sure to have incredible adventures as you explore Walt Disney World Resort! 

    LeAnn, I first recommend checking to see if your MagicBands aren’t already linked to your My Disney Experience account. To do this, please head to the Walt Disney World Resort website, and hover over the My Disney Experience logo on the top right corner. Then, you will want to tap on “My Magic Bands and Cards.” Once you’re at this page, you will want to scroll down, and upon seeing “Manage MagicBands or Cards,” select one of the Guest profiles whose MagicBand you are trying to link. Then, you will want to look for the MagicBand you’re trying to connect by matching the number located on the back of the MagicBand puck to the number under the “Active” Magicband section. If it is there, you have nothing to worry about as your MagicBand is already linked. 

    If the MagicBand isn’t there and still needs to be connected, you will want to scroll further down the page until you see “Link a MagicBand” and select “Link.” If you have followed the steps to link the MagicBand here, and it still doesn’t work, I recommend you call the Internet Help Desk at (407) 939-4357, and they will be happy to help look into the issue for you!

    We can’t wait to welcome you to the magic, LeAnn. Have an enchanting visit!

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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