Woman in wheelchair boarding WDW bus
  • On Apr 23, 2024
    Samuel from Puerto Rico Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Greetings, I'm going to Magic kingdom on April 27 and I just sprained my ankle really bad and can barely walk or stand up for long periods of times. I want to know if I'll be able to use a disability lane or I have to go through the regular lanes?

    Welcome to planDisney, Samuel! Your Walt Disney World Resort visit is coming up soon, and I'm so sorry to hear you've had a not-so-magical complication. I had a similar situation with my ankle a few years ago and was initially unsure about going. However, I decided that the fun must go on, and my family and I made some incredible memories! Our visit was a bit different, but we still had a blast and learned a lot about navigating the theme parks with a mobility issue.

    Your primary resource is the Services for Guests with Mobility Needs page because it offers tips and ideas for making the most of your visit. While nearly every experience will be accessible, Cast Members at each attraction will share specific procedures to help you have a magical time!

    One of my top recommendations is to bring your own mobility device or rent one for your visit. Electronic Conveyance Vehicles (ECVs) and wheelchairs are available to rent on a first-come basis at all theme park entrances. I was just at Disney's Hollywood Studios and noticed plenty of scooters were available in the afternoon, but I recommend renting one as early in the day as possible. This way, you'll be free to explore the parks at your own pace. 

    Another option is to rent a device for the length of your stay. Scooterbug is the preferred vendor for renting mobility devices at Walt Disney World. The company will even deliver an ECV or wheelchair to your Disney Resort Hotel. You can reach out to them at Scooterbug.com/orlando.

    Disability Access Service (DAS) isn't typically available for guests with mobility issues, but you can email them before arrival at disability.services@disneyparks.com or call them for more suggestions.

    If you prefer not to use a mobility aid, my tip is to take your time and savor all that Magic Kingdom Park offers at a slower pace. Spend some time in the hub in front of Cinderella Castle and eat a leisurely meal. Attractions like Walt Disney's Carousel of Progress and Mickey's PhilharMagic typically have short wait times and are among my favorites. And they have soft seats!

    Samuel, I hope you're feeling better soon. Disney is the perfect place to cure what ails you! Please stop by planDisney anytime.

    Magic awaits,
    Elaine
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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