Overview Shot of Disneyland
  • On Aug 28, 2022
    Mustafa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My magic key expired yesterday. I renewed my children’s pass but was in the middle of renewing mine when it expired and no longer shows online. I called but they couldn’t help me. Told me I had to go to park to “see” if ticket booth can help.

    Hi, Mustafa! Thanks for reaching out to planDisney! 

    There was a lot of pent-up demand for Magic Key renewals; many of my friends waited anxiously in virtual queues hoping to extend their passes for another year. Sadly, the process did not have a fairy tale outcome for everyone. I'm so sorry to hear you missed out on your renewal by a day. I called the dedicated Magic Key Holders phone line at (714) 781-7277 to see if they had any suggestions besides going to the Disneyland ticket booth. The Cast Member stated that Magic Key holders have thirty days before their Key expires to renew; if you don't renew before the pass's expiration date, the system will consider it a new sale, which is not being offered at this time. She recommended purchasing a new standard theme park ticket before your next visit, just in case the ticket booth cannot renew your Magic Key. 

    I know this is not the pixie-dusted news you were hoping to hear. Occasionally, Disneyland will have California Resident Ticket Offers. While it's not equivalent to having a Magic Key, it is a way to get discounted tickets, especially if you visit often. Also, the Magic Key Terrace is available to Magic Key holders and their Guests (for a total of 4 Guests per party). Upon arrival at the Magic Key terrace, you can show your child's Magic Key pass in your Disneyland app (at least one Magic Key holder must remain present for the entire experience). This is a great place to unwind and relax after a long day in the parks!

    Hopefully, we will get some magical news about new Magic Key purchases soon, Mustafa. Until then, please send more questions our way...we're all ears!

thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

Related Video

  • thumbnail image for 5 Tips for Making the Most of your Disneyland Resort Vacation

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.