Movie Night, Cars, Smiling Girl, Family, siblings, on deck
  • On Dec 11, 2023
    Gareth from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My magic bands were not personalized.

    Hi Gareth,

    Welcome aboard planDisney! How exciting that you will be sailing aboard Disney Cruise Line soon! Thanks for stopping by with your DisneyBand+ question. There are so many fun designs available and personalization is such a magical touch, but not necessary for them to be linked to each Guest’s account. But, it sounds like you expected yours to be personalized, so let’s see if we can figure out why they weren’t.

    DisneyBand+ purchases made online directly on 11 days or more before the sailing date can be personalized.  DisneyBand+ and MagicBand+ purchased on cannot be personalized. DisneyBand+ purchased onboard also aren’t eligible for personalization. Gareth, if you purchased your DisneyBand+ directly from via the Already Booked tab within the required time frame and they did not arrive with personalization, I encourage you to contact Disney Cruise Line directly.

    Gareth, the good news is that your DisneyBand+ will still help you have a magical cruise! I recently sailed on the Disney Dream and loved all the hands-free features, like opening my stateroom door and making onboard purchases. Plus, with lights and haptic vibrations, the band let me know when special surprises were around. It kept me on my toes and I didn’t miss a single exciting moment! And remember, if you have a MagicBand+ from a previous Walt Disney World Resort or Disneyland Resort vacation, you can use the band aboard Disney Cruise Line. I know that you will enjoy the convenience and the special touches of your DisneyBand+ once onboard.

    Please let us know if you have other questions, Gareth. We always do our best to help! 

    Wishing you many magical memories,

thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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