Mom and daughter on Dumbo
  • On Apr 26, 2021
    Carmen from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made a reservation and ticket purchased March 4th when will I receive my tickets for the theme parks???? I only received the email confirmation for the resort and ticket purchased.

    Hello there, Carmen! Welcome to planDisney! We appreciate you taking this opportunity to stop by and allowing us to help you plan your visit to Walt Disney World Resort! 

    There are a variety of ways to purchase theme park tickets when visiting Walt Disney World Resort! Guests have the ability to purchase theme park tickets either online through the Walt Disney World Resort website or the My Disney Experience Mobile app based on their preference. After confirming your purchase, you can choose to either have your theme park tickets mailed to you or receive a digital copy of them. 

    It typically takes 14 days to receive your theme park tickets with standard shipping. This period of time allows for processing, handling, and shipping of your purchase. Since it sounds you have not received your order within this amount of time, I would recommend reaching out either through email at or via phone at (407) 566-4985. Here, a Cast Member will assist you in locating your theme park tickets and identifying if there have been any issues with the shipping process. 

    With that being said, in most cases, you don’t actually need to receive or print off any physical tickets prior to entering the theme parks! If you have already linked your tickets to your My Disney Experience account, all of the information you need is likely already there. This means you can either use your MagicBand or the all-new Disney MagicMobile pass on your smart device to enter the theme parks! If you would prefer to have a physical admission card, you can receive one of these by visiting a Guest Relations location on the property. 

    I hope this information assists you in planning for your upcoming vacation to Walt Disney World Resort! Please let us know if we can answer any additional questions for you!

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Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

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