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  • On Jun 24, 2019
    Kimberly from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We made a reservation and prepaid for the Signature Celebration at Cinderella's Royal Table for October of this year. Due to our daughter not being able to go we cancelled the reservation 3 days ago. When should we expect our refund?

    Hi, Kimberly! Thanks for bringing your question to the Disney Parks Moms Panel.

    I’m so sorry to hear you had to cancel your reservation for the Signature Celebration Package at Cinderella’s Royal Table. Since your cancellation falls well within the cancellation window, you should definitely expect to receive a full refund. If you have not seen the credit appear on the credit card you used to secure your reservation within the next two days, I would reach out to the Dining Reservations hotline to speak with a Cast Member who should be able to assist you. 

    Please let us know if there are any other questions we can answer for you, Kimberly, or if there are any alternative plans we can recommend for your family. We’re definitely happy to help.

    Amy
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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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