mom at computer planning
  • On Sep 2, 2023
    Daniella from Rm Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made a reservation for a package and created the mde account and linked the reservation, then I realized I made a mistake on the email so now reservation is stuck on an mde account that has someone else's email. Can I unlink the reservation?

    Hey there, Daniella, and welcome to planDisney!

    There is little time left to make the necessary changes to your My Disney Experience account before your proposed Walt Disney World Resort arrival. 

    You have options to gain access to your My Disney Experience account. You can log into your My Disney Experience account and make the change to your email address. Select the three lines at the bottom right using the mobile app, and select “My Profile” and “Account Settings.” Under Account Info, choose the (>) symbol and proceed through the process to change the email address. If you need assistance with making the change, I recommend calling (407)939-4357 and allowing a Cast Member to assist you with changing the email and ensuring that your reservation is located under your account. 

    If you need additional assistance, do not hesitate to ask. 

    Have a magical day!

thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.