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  • On Aug 7, 2016
    Susan from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I made a account for the family profile 4 years ago but my spouse ended up making a separate one W/O me for trips to Disney I could not go on. Then I was added to my spouses account at a later date. Now I have 2 profiles. How do I merge them completely?

    Hi, Susan!
    Two profiles on My Disney Experience sounds like something that can be a little complicated!

    Luckily, there is a My Disney Experience phone line where you can explain your technical challenge and a Cast Member can help you out. Once you have your accounts set up again, you can be sure every reservation and plan are combined with the rest of the family. I would check to make sure your spouse's accounts are matched with the rest of the family as well!

    I hope that gets everything straightened out for your next visit to Walt Disney World Resort! Let me know if I can help with any additional questions! I'm happy to help.

    -Jen

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Meet the Panelist: Jen, Missouri

I’m a mom, wife and goldendoodle dog owner who is not afraid to ride a fast roller coaster again and again. I love to travel - which is good since I telework with a job in Washington, DC. I’ve visited Disneyland and Walt Disney World multiple times and it’s fed into my belief that you’re never too old to have fun. I run when I can and recently earned my runDisney Coast to Coast medal! I also love photography and founded an online special needs community. Learn More About Jen

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