Hi April! I'm obsessive-compulsive about cleanliness -- at home in North Carolina I google the sanitation scores of local restaurants before we go out to eat, and I'll only dine at the ones with very high ratings. So, when you mentioned that one of my favorite restaurants at Walt Disney World is having cleanliness issues, you got my attention! My family loves the Wolfgang Puck Cafe and we eat there often. The food has always been great and I've never noticed any sanitation issues, and trust me, I look for those sorts of things. My family loves the wood-fired pizzas, the salads and the sushi, and even my son who's a very picky eater loves the food at Wolfgang Puck. We've dined here many times over years, and have never had a bad experience. However, the last time we ate there was in May, so it's certainly possible that there has been a recent decline. After seeing your question I looked at recent reviews on several websites. I saw the ones that you mentioned, but I also saw rave reviews too, so it's difficult to tell. On some websites, I think people are more inclined to write about a bad experience than a good one, and that can give a restaurant an undeserved bad reputation. Since it can be difficult to fine a last-minute table for a party of 10, I would recommend that perhaps you make a back-up reservation at another restaurant and keep checking the reviews on the Dining forum of unofficial Disney websites like www.disboards.com to see if recent diners at the Wolfgang Puck Cafe give favorable reports. If the trend of bad reviews continues, you may want to reconsider your plans to dine there. I hope we see lots of positive reviews because I would hate to cross this restaurant off of my must-do list!
Hoping that you'll end up having a fantastic meal at the Wolfgang Puck Cafe and a magical vacation!