• On May 21, 2016
    Ximena from Morelos Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I lost the credit card with which I purchased my park hopper Disney tickets. When they replaced it they gave me a new one and the numbers in the card are different. How can I pick up my tickets with Will Call which is the option I chose for pick up? thanks

    Hi, Ximena!
    Thanks for reaching out to the Disney Parks Moms Panel!

    I'm sorry to hear you lost your credit card! I would recommend calling the "Existing Tickets" phone line and talk to a Cast Member about what happened. I would not be surprised if they can set up a new card after confirming other details.

    When you arrive at Walt Disney World Resort property, you will be able to visit any of the Guest Relations booths outside the four parks and Disney Springs. (Guest Relations is now found in the new Town Springs area.)

    I hope you have a fantastic visit to Disney World! Feel free to return to the Disney Parks Moms Panel anytime. I'll be here to answer any of your other questions!

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Meet the Panelist: Jen, Missouri

I’m a mom, wife and goldendoodle dog owner who is not afraid to ride a fast roller coaster again and again. I love to travel - which is good since I telework with a job in Washington, DC. I’ve visited Disneyland and Walt Disney World multiple times and it’s fed into my belief that you’re never too old to have fun. I run when I can and recently earned my runDisney Coast to Coast medal! I also love photography and founded an online special needs community. Learn More About Jen

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