Mom and Son Shopping for Mickey Ears
  • On Dec 24, 2023
    Jennifer from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How long does it take for me to get a refund back on merch I returned at the park?

    Hi there, Jennifer, and Happy New Year!

    This is a great question. Shopping at any Disney Parks location is one of my favorite activities, there are always new merchandise items throughout the year. I can never get enough!

    I'm so sorry to hear that you had to return merchandise. After doing some research, I found that the merchandise return policy for Disneyland Resort and Walt Disney World Resort owned-and-operated locations does not call out a specific timeframe for when a refund will show up in your bank account or credit card.

    However, in my experience, when I may have bought one too many souvenirs (can you really have too many?!), I noticed the refund to my original form of payment was not immediate and processed within three to five business days (not including the weekend). Additionally, it most likely will also depend on your financial institution as to when it will show up in your bank account or on your credit card billing statement.

    As a recommendation for future shopping experiences with Disney Parks, I'd like to share that using gift cards is a great way to ensure immediate access to funds in the event of a return. You can purchase these at most Disney Resort retail locations or online at shopDisney (these can be either digital or physical cards and you can even personalize them).

    While your original purchase did not work out, did you know that you can continue your shopping for merchandise inspired by Disney Parks from the comfort of your home on the shopDisney website? Follow the official Disney Parks Blog for limited edition and seasonal merchandise releases, and stay up-to-date with all the happenings across Disney Parks.

    Thanks again for stopping by planDisney, Jennifer. I'm sending lots of pixie dust your way as you await your refund and hope that you have an opportunity to find the perfect Disney gift for yourself or someone else real soon.

    Have a magical day!
thumbnail image for Camille

Meet the Panelist: Camille, California

Hiya pals! I’m a California dreamer, wife of over 20 years, and mama to five. Traveling to Disneyland with a large family is fun and sometimes overwhelming, but I'm here to help! When I'm not strolling down Main Street, U.S.A. with a churro in hand, I'm crafting gifts for my shop and supporting organizations with HR, branding, and communications! I love finding ways to infuse Disney magic into every aspect of my life! I can’t wait to show you a whole new world at the Disneyland Resort! Learn More About Camille

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