Grandfather, Dad and Son
  • On Jun 16, 2023
    Michael from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How long to we have to cancel our trip in-order to get a refund in case we have to cancel

    Hiya Michael! 

    I’m delighted you stopped by planDisney with your question for us. 

    Like you, I think knowing your vacation cancellation policy is essential. And while I hope it doesn’t come to the point where you’re unable to make it to enjoy your magical vacation, I’m happy to discuss the terms and conditions of a Walt Disney World Resort vacation with you.  

    Michael, your answer depends on the type of reservation you’ve made. If you have booked a Vacation Package with a Disney Resort hotel room and theme park tickets, you can cancel the package up to 30 days from your arrival date for a full refund. If you cancel from 2 to 29 days, there is a $200 cancelation fee, though prices are subject to change. Unfortunately, canceling the day before or on the day of your arrival is non-refundable.

    However, if you have a Disney Resort hotel Room-Only reservation, the room can be canceled up to 5 days prior to arrival for a full refund. Canceling between 0-4 days for this type of reservation would result in the cost of your deposit amount paid when you first booked. Please note prices are subject to change. 

    If you do have a vacation package reservation, you may be able to modify it through your My Disney Experience account. 

    To check, please follow these steps:

    -Head to the My Disney Experience page.
    -Hover over the My Disney Experience logo on the top right corner.
    -This will direct you to log into your account. 
    -Next, select My Plans from the drop-down menu. 
    -Under the My Plans, Reservations, and Tickets section, locate your reservation information.
    -Located to the right of your reservation information, you should see a Change Reservation option that you will want to select.
    -If your reservation can be canceled online, you’ll see a link for Cancel Reservation.

    If you do not see the link to cancel your reservation, please don’t hesitate to call a friendly Cast Member at Disney Resort Hotel Reservations so they can further assist you. 

    We hope to welcome you to the magic, Michael!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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