Mother with son and daughter in hotel bed reading a book; Mickey and Oswald Plush
  • On Nov 24, 2023
    Rose from RI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I locate account balance to make a payment

    Bonjour, Rose!

    Welcome to planDisney. It is with deepest pride and greatest pleasure that we welcome you to planDisney! And now, we invite you to relax; let us pull up a chair as this panelist proudly presents….your answer!

    How exciting to hear that you want adventure in the great wide somewhere, somewhere being Walt Disney World Resort, of course!

    Rose, I love that with a Walt Disney World Resort vacation package, Guests are able to make payments towards their balance on their own time until the final payment due date. I’m happy to tell you where to go to make payments towards your vacation! Please follow the steps below:

    -Head to the Walt Disney World Resort website and locate and hover over the My Disney Experience logo on the top right corner. 
    -From the drop-down menu, select My Plans.
    -Locate your upcoming Disney Resort hotel reservation. You should see your confirmation number, remaining balance, and a blue Make a Payment link underneath your hotel information.
    -You will want to select this link to process your payment.

    If, for any reason, you need help during this process, please don’t hesitate to call and speak to a friendly Cast Member at Disney Resort Hotel Reservations, and they’ll be happy to assist you. 

    I’m elated to hear you’re going to be exploring the magic of not only the theme parks but also your Disney Resort hotel! Each Disney Resort hotel offers legendary storytelling and unique details throughout the property, excellent dining options, and proximity to the parks! And because you’re a Guest of a Disney Resort hotel, you also get to take advantage of Early Theme Park Entry! Yay!

    Wishing you an enchanting visit, Rose!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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