Hi Cy,
I am sorry to hear about the hiccup with your ticket purchase. Before calling a Cast Member at the
Happiest Place on Earth, I recommend figuring out where the issue originated and the scope of the error. The best way to do this is to check your ticket purchase receipt to see which types of tickets are listed and how many tickets were purchased. I also recommend checking your bank statement to see how much was charged and if there are any discrepancies. Then, once you know what is listed on your receipt and in your bank statement, have that information handy when you call the Disneyland Resort at (714) 781-4636.
Hopefully, a Cast Member can get everything squared away just in time for your trip in September. It does look like you may be arriving after September 2, 2022, which means you will be visiting during
Halloween at the Disneyland Resort. Definitely check out the
Disney Parks Blog a week or so before your trip to see if they posted the Halloween Foodie Guide. The Foodie Guides are always loaded with tons of information about seasonal food available at the resort.
Best of luck with your tickets, and have a magical visit!
Happy haunts,
Lola