Dad and Daughter in front of Cinderella Castle
  • On Dec 21, 2021
    Barbara from TX Asked

    I linked my magic bands to the wrong account. How do I unlink them so I can activate them on the correct account?

    Welcome to planDisney, Barbara! I see that you’re busy planning your next magical visit to the Walt Disney World Resort. I’m happy to help you with your MagicBands

    The first thing you should do is log on to the “wrong” My Disney Experience account, or the account where you need to deactivate your bands. Select “My Disney Experience” on the right, then search for “MagicBands and Cards” and select the MagicBand you want to deactivate. You may have already linked it to a guest in your party. If you have, just select the guest’s name and you will see all the bands and cards linked to that guest. You will see the option to "deactivate" the band under the guest's name.

    You can then follow the instructions on this link to add that MagicBand to the correct My Disney Experience account, and you will be good to go!

    Barbara, if you experience any issues, you can always reach out to a Cast Member by calling (407) 939-4357. They will be happy to help!

    I hope this information is helpful to you. We’re always here to help you if you have any more planning questions, so don’t hesitate to come back to see us!

    Veronica 
thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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