Lois,
Thanks for your question to planDisney!
You can add your tickets to your My Disney Experience account either via the smartphone app, or on your computer. Here are the steps.
On your desktop computer: Starting at the Walt Disney World website, go to "
My Disney Experience" from the top menu, at the far right. In that drop down menu, select
"My Plans". You should see a series of circles lined up horizontally, one each for different kinds of reservations. There is one for resort hotel reservations, park tickets, park reservations, and dining. Pick the one that corresponds to the confirmation number, in this case for park tickets, and when you hover over that circle you should then click on the
"Link" button that pops up. Enter your confirmation number and it will add it to your plans.
On a smartphone: If you are doing this on the
My Disney Experience App on a smartphone, click on the three vertical bar menu button on the lower right corner of the app. From there you should see buttons for those same options, in your case it will say
"Tickets and Passes". Just click through and hit the
"Link Tickets & Passes" option, add your confirmation number, and you should be ready to go. If you don't see the link tickets button, at the top there would be a plus sign in a circle. You can hit that instead and then add the number.
BONUS TIPMake sure you have your My Disney Experience app ready to go when you are in the parks. The
Mobile Online Ordering feature will help you spend less time in line when you are ready to eat. That can save you time for more attractions.
Write me back if you have any other questions.
Have a Magical Vacation!
Doug