• On Feb 25, 2021
    Georgianna from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do we link a will call ticket in my Disney experience? We get an error message that MDE can’t handle will call and to enter at disney.go Disney.go just clocks. There’s no confirmation and tickets aren’t uploaded.

    Hiya Georgianna!

    Welcome to planDisney! Thank you for stopping by with a question for us today. 

    I am so excited you’re going to be coming to The Most Magical Place on Earth so very soon! You’ll be visiting during my very favorite festival at EPCOT: Taste of EPCOT International Flower & Garden! There is nothing I like more than strolling around the World Showcase trying the delectable treats from the Outdoor Kitchens!

    Georgianna, I went ahead and called a Cast Member about your Theme Park tickets. Usually, to link Theme Park tickets with a will-call number, you would have to go to the website directly and under “My Plans” link them. After explaining that you have tried this, the Cast Member said they would need to go ahead and look into your account. To reach the Internet Help Desk for assistance, you can call (407) 939-4357 and a Cast Member will be happy to help take care of the issue for you. 

    Once you have your tickets set up on My Disney Experience, I would encourage you to make your Disney Park Pass reservations. These are now required along with your theme park tickets to enter the parks. And as you’re starting to plan, be sure to download the My Disney Experience Mobile app! It allows you to place Mobile Food & Beverage Orders, unlock your Walt Disney World Resort hotel room, check wait time for attractions and so much more! 

    Georgianna, we can’t wait for you to experience the magic. Until then, if you think of any other questions for your pals at planDisney, we are all EARS! Have an enchanting time!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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