Caribbean Beach Pool; AA; mother, father, brothers
  • On May 14, 2024
    Catherine from Down Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    It is less than 60 days till our check in date at Caribbean Beach. However, every time I start online check-in on the app I get the message “Online Check-In Service Is Not Currently Available”. I’ve logged in and out and tried 4 other devices. Help? :)

    Hi Catherine!
    Welcome to planDisney.

    Thank you for sending us this question, as I think it will be helpful for our other guests.

    I'm sorry you have experienced difficulty with the Online Check-in Service on your My Disney Experience app.  I live in the UK, and I just tried to do my online check-in for my forthcoming holiday, and it showed the same message that you are receiving.  I then logged onto  My Disney Experience on my laptop using and it worked!  So please try doing it that way, and you may be successful.

    If that doesn't work, please call our Technical Support team who will be happy to assist with this.  

    It's a good idea to use the online check-in service as you will be notified of your room number as soon as it's ready, so you can go straight to your room, bypassing the Front Desk.  If your room isn't ready you are still welcome to use all the facilities at your resort (and you can leave your luggage with Bell Services until you can access your room).  

    You have chosen a lovely resort hotel!  Disney's Caribbean Beach Resort has its own Disney Skyliner station, making visits to EPCOT and Disney's Hollywood Studios so easy, and makes a pleasant change from using the buses.  The Skyliner is an attraction all of its own with fantastic views from high above the Resort, and is a comfortable, smooth ride.  You can also visit other Disney Resort hotels along the line (Disney's Riviera Resort, Disney's Art of Animation Resort and Disney's Pop Century Resort). 

    Please come back and visit us again if you have any further questions, and you can send me a direct question if you wish.  We are always happy to help!

thumbnail image for Sue

Meet the Panelist: Sue, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Sue

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.