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Mom And Daughter with Glass Slipper; Prince Charming; front of castle; tiara
  • On May 12, 2015
    William from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the latest time to cancel a resort hotel reservation?

    Hi there William,

    Thank you for bringing your question to the Disney Parks Moms Panel. I hope you are having a Dapper Day.

    This answer depends on how you booked your reservation, whether you booked a hotel and ticket package or a room only package, each has its own policy. If you booked a room only package, you can cancel 5 days prior to your arrival date. If you cancel 0-4 days prior to your arrival date, the first night’s room rate plus tax will be retained as a cancel fee. 

    If you booked a hotel and ticket package, you can cancel 30 days or more prior to your arrival date with no fee. If you cancel 9-2 days prior to arrival, there is a $200 cancellation fee. If you cancel 1 day prior to arrival, the cancellation fee is 100% of package price. Please keep in mind that if you included flights on your package, you may incur additional fees based on airline policies. If you need to cancel a hotel reservation, please call the Walt Disney Travel Company at (714) 520-5060.

    I hope this helps you. Please feel free to visit us again with any other questions you may have!

    Wishing you a magic!

    ~ Lynette
thumbnail image for Lynette

Meet the Panelist: Lynette, Utah

I'm a mama, a wife, an artist, a believer in Pixie Dust and I love fashion with a Disney twist. I live Disney every day, quite literally. My family and I live in the real "UP" house replica from the beloved Disney•Pixar film. We are always chasing our dreams by living our family motto, unashamedly borrowed from Walt himself, "Keep Moving Forward." Learn More About Lynette

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