Cinderella Castle 50th Day
  • On May 24, 2022
    Jose from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Last year i got tickets for my whole family 2 kids my wife my self and mother in law, she couldnt go becouse of covid can we still use her 2 tickets or they are lost?

    Hiya, Jose.

    Welcome to planDisney! Gawrsh, I'm sorry to hear your mother-in-law could not go along on your Walt Disney World Resort vacation last year as planned. I hope she has fully recovered from her illness and can join you on a future trip.

    If your mother-in-law’s ticket was wholly unused, you should be able to apply the purchase value of her ticket towards the purchase of a new theme park ticket of equal or greater value. To apply the credit for her unused ticket, you need to call (407) 560-2428 for assistance from a friendly Cast Member. They are open daily from 7:00 a.m. EST to 11:00 p.m. EST. I suggest you call as soon as they open at 7:00 a.m. or late in the evening for your best shot at a lower wait time.

    Jose, I hope this information helps. Be sure to follow planDisney on Instagram and tune in to the planDisney Podcast for all the best planning tips and advice. You should also keep an eye on the Disney Parks Blog for information on all of the exciting happenings you'll have to look forward to on your next Walt Disney World Resort vacation.

    Take care,
    Alyssa
thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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