• On Jan 9, 2018
    Kelly from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Last year I purchased an annual pass when they were offering an extra month for free. It still shows the 12th mo. as the expiration date on my account (although I have gotten notification about extra mo.) If I renew my annual pass which day will it start?

    Hi, Kelly! The special offer for Walt Disney World Resort Annual Pass purchases that you mention was such a great incentive to become a member of the Disney Passholder family. Who could ever pass up an extra magical month?

    I see that you did get notification of the thirteen month period of use, but it concerns me that your Annual Pass shows in My Disney Experience as expiring twelve months from activation. Kelly, I want you to give the Annual Passholder department of Guest Services a call so they can make sure your Annual Pass has the correct expiration date. I would hate for you to have a trip planned during that last month and have trouble using it.

    Sometime within 60 days of your Annual Pass expiring, you will receive a renewal notification by mail. This notification will give you instruction on how to renew online, by phone, or in person at Walt Disney World Resort. As long as you complete your renewal no later than 30 days after its expiration, you will be able to make use of that great renewal price and the expiration date will remain the same.

    If your Annual Pass is like mine, it is sitting in your pocket just begging to be used all the time! Let us know if you need some help planning its next use. Have a magical day!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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