• On Jan 27, 2019
    Stephanie from RI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Last year we ordered from garden grocer but I have seen recently that people are using instacart and ordering from local grocery stores and its not as expensive? What are your opinions of the pros and cons of theses two? Do you suggest one over the other?

    Hi, Stephanie! I have used both Garden Grocer and Instacart while at Walt Disney World Resort. I so appreciate the convenience provided by these services! When we stay in a Disney Vacation Club Resort, I plan to cook a few meals in the room. That means I either need to go grocery shopping myself or use a delivery service. Using a delivery service means I do not have to miss a bit of the magic with my family!

    I have always been happy with Garden Grocer and used them for years before trying Instacart this past November. Garden Grocer dropped off our order with Bell Services before we arrived and all I had to do was ask a Bell Services member to bring it up to our room. In my experience, Garden Grocer would shop in advance for most items, at multiple stores if necessary, to get my items at a good price. I personally never had an issue getting exactly what I ordered. If we had alcoholic beverages in our order, then I faxed a copy of my driver's license to them in advance.

    My experience with Instacart was also fantastic! The main difference I could tell between the services is that my assigned shopper kept in contact with me the entire time she was shopping at Publix. If there was anything not available, she texted me to see if I would like to make substitutions. I am glad we had just landed at the airport so I did not miss her texts! Since we had wine in our order, I did need to meet her in the lobby of our resort to provide ID. Otherwise, she could have left it with Bell Services. This request can be added to the comments in your order.

    To me, the prices between services fluctuated per item, so the final total would have been about the same. I recommend you price out the same order between each and read over the information on their websites to make a decision on which would work best for you. Thanks for stopping by and please let us know if you have any other questions!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

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