Kilimanjaro Safaris; Animal Kingdom; AA
  • On Aug 18, 2014
    Joy from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Last week my daughter purchased a necklace at the Emporium at WDW and has lost it on the way home. I would like to purchase another but it is not carried online, is it possible to purchase over the phone I have the receipt & box with sku? tks

    Hi Joy,

    Thank you for stopping by the Moms Panel with your question. I am sorry to hear your daughter lost her new necklace. I would suggest contacting the Merchandise Guest Services team at 877-560-6477 or by email at Let them know the necklace was purchased at the Emporium, and that you have the receipt and box it came in. Their Cast Members should be able to assist you with placing an order for a replacement.

    Please let me know if you have any further questions, which I can assist you with.

    Have a magical day!
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Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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