EPCOT; Mother and Son; Spaceship Earth
  • On Nov 6, 2015
    Breanne from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On our last vacay we bought personalized Mickey ears. One of the plastic ear got bent on out travel home. Can you replace just an ear at Chappeau hat shop in Disney world?

    Hey there, hi there, ho there, Breanne!  

    It's so nice to hEAR from you with another great question!  I'm so sorry to hear about your Mickey Mouse Ear Hat.  You'll definitely want both ears to be in tip-top shape during your upcoming visit.  

    I checked directly with Merchandise Guest Services about your issue and was told that it is not possible to have just one ear repaired.  The only option would be to replace the entire Ear Hat with a new one.  If you're within the standard 30-day return window, that replacement would likely be made at no charge to you.  Otherwise, you would be be responsible for those costs yourself.  However, I would still recommend taking the damaged Ear Hat along with you when you visit Magic Kingdom and explaining the situation to a Cast Member at the Chapeau Hat Shoppe.  You never know...maybe they can work a little magic for you.  It never hurts to ask!

    If you have any other questions, please visit us here on the Disney Parks Moms Panel again.  We're all ears!

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Meet the Panelist: Beth, Missouri

My love of Walt Disney World Resort may have started when I was a child, but I've grown to love it even more as a parent vacationing with my own kids. If you have questions about traveling with toddlers, tweens or teens, "Disney Dining" or in-park special events, ask away! Learn More About Beth

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