Kids in snow at Magic Kingdom
  • On Nov 3, 2022
    Gerard from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do I know if my ticket is still valid?

    Gerard,

    Thanks for asking your question to planDisney!

    There is something exciting about finding a Disney park ticket, right? It is like finding a $20 bill in a jacket pocket that you did not remember leaving in there.

    But is your ticket still valid?
    That is a good question!

    Most of the tickets sold in recent years do not offer a no-expiration option, so if it is a fairly recent ticket, it will likely no longer be valid. For the most part, Disney has not offered the No Expiration Option since around 2004. What most tickets do now is give you a specific number of days to redeem them. For instance, with a 4-day theme park ticket package you have 7 days to use all your theme park entries. After that, the tickets are no longer valid. 

    But perhaps you do have a ticket with residual value! First, if you have a physical ticket, see if it has a printed expiration date. My guess is that if this were the case, you likely would have already done that. Your next step is to visit your My Disney Experience account and see what information is provided there. It would indicate if it were still valid as well. 

    But to quote Mama Odie from The Princess and the Frog, let's dig a little deeper! Your best, end-all solution, is to call the Existing Tickets line. That phone number is (407) 934-7639. As long as you can provide them a ticket number, they can give you the final word on what is left on that ticket. They can also let you know how to transfer any remaining value to a usable medium.

    BONUS TIP
    The Walt Disney World website has a Help Center web page. You can find support for other questions there as well, but we always like to help out at planDisney, so keep those questions coming!

    Have a Magical Vacation!

    Doug
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Meet the Panelist: Doug, Indiana

I am one of the Dads on the planDisney Panel, and I love to help parents plan their vacation, with a focus on showing them how it can be fun for them too. I am also here to help Dads plan some nice surprises for the Moms in their life (they deserve it!). Learn More About Doug

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