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  • On Aug 31, 2026
    Catalina from Región metropolitana Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to know if it is possible to order something online and have it shipped directly to a Disney hotel, and if there is any associated cost.

    Hi Catalina! Welcome to planDisney. I am happy to answer your question!

    I am also happy to share the answer is yes! As a guest of a Walt Disney World Resort hotel, you are able to have packages shipped to the hotel for pickup. There is a small handling fee, currently $6 per package, which will be charged to your room account when you check out. (I would recommend checking the Walt Disney World Mail Services for the most current pricing and any policy updates before you arrive.)

    Just as important is ensuring your package arrives at the correct address. To view the address for your hotel, head to its Walt Disney World webpage. The hotel address for deliveries will be located on the overview screen, just below the map of the hotel. When addressing your package, be sure to include your name, “Guest,” your Resort hotel, and the dates of your stay, along with the hotel's mailing address.

    One more thing to keep in mind: if your Walt Disney World Resort hotel has a Business Center, packages may be received there. (Business Center parcel handling fees and hours are listed on the Disney World Mail Services page as well.) To find the location of your hotel's Business Center, simply open up your My Disney Experience app and enter “Business Center” into the search bar. Then select the Business Center associated with your Resort hotel. You'll see an option for walking directions to help you find its location.

    Catalina, I hope this helps as you prepare for your visit! May you have a wonderful vacation and don’t forget to visit us here again at planDisney!

    Have a magical day!

    David
thumbnail image for David

Meet the Panelist: David, California

Hey there! My name is David but my friends (like you!) call me "Q." My wife, our twin daughters, and I have been Disney fans our entire lives. In fact, most our major life milestones have been celebrated at Disneyland and California Adventure, from our honeymoon to celebrating our daughters' entrance into elementary school. As an amateur photographer, attention to detail is key and I bring that same spirit to helping you plan the most magical trip. Whatever your question is, I have a Q-Tip for you! Learn More About David

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