• On Mar 26, 2021
    Lori from MN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Kate, I recently read a Q & A you had answered about luggage transfer from one resort to another. You said Bell Services will do this for you. Is there a charge for this service?

    Hi Lori!

    Welcome to planDisney! Thank you for sending me this question, and I am sorry that I didn’t include this information in the answer you read! I have always felt that Disney truly goes out of its way to make our stay as convenient as possible, and luggage transfer definitely makes things easy! You’ll be happy to learn that luggage transfer is a complimentary service for Guests staying within the Disney Resort Collection! Do know this would not include off-site properties such as hotels in the Disney Springs area.

    When you get ready to check out of your first resort, call Bell Services for assistance, or bring your bags to the Bell Services Desk near the resort entrance. Let them know you will be transferring your luggage to another Disney Resort Collection Hotel and they will tag all your bags and make sure they safely make it to your next resort! When you check-in to that second resort, you can either stop by the Bell Services Desk to collect your bags yourself or call Bell Services from your resort room and ask for your bags to be brought to you. Do know that before Covid-19, Bell Services Cast Members could enter your room to gather or deliver your bags, but due to current safety protocols, they will pick-up or deliver to your door only. Also be prepared that your bags will not arrive at your second resort till later in the day.

    While there is no fee to use this service, I do usually tip the Bell Services Cast Member who picks up or delivers my bags. This is in no way required, but is usually customary for good service, and is completely up to your discretion.

    I hope this helps with your planning, Lori. Please let me know if you have any additional questions I can help you with!

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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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