• On Jul 21, 2019
    Joan from CT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Does Kadani have a will call window

    Hi Joan!

    Welcome to the Disney Parks Moms Panel! Disney’s Animal Kingdom Villas - Kidani Village does have a Concierge Desk in the main lobby that can handle some of the duties of a will-call window. Depending on your needs, they may be able to assist you!

    Walt Disney World Resort Lobby Concierge can help you to purchase new tickets to the theme parks or water parks, or to pick up some types of ticket media you purchased from home. If you purchased standard theme park tickets either online or via phone from home and need to pick them up before your first park day, they should be able to assist you. You will need to bring your confirmation number to the Concierge Desk and each adult must be present and show a valid photo ID.

    If you are picking up Florida Resident tickets, or a Walt Disney World Annual Pass, those must be picked up at a Guest Relations Window at one of the theme parks or at Disney Springs. Again, please be sure to bring a photo ID for all adults, your confirmation number and proof of residency if needed.  Disney Vacation Club Members should be prepared to show their blue Membership Card if purchasing any ticket media discounted for Members.

    If you are a Resort Guest and already have tickets purchased, your MagicBands will have your activated tickets on them. If you’d like a physical ticket instead, the Concierge Desk should be able to assist you.

    I hope this answers your question! Please let us know if you have any additional questions, we are here to help!

    Have a Magical Day!
    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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