Mickey and Minnie Statues in Front of Fireworks
  • On Apr 21, 2023
    Susan from DE Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Joined sister at Disney. She has MY never expire ticket on band - my name- linked to her MyDisney exper. Tried adding it to my Dis Exp. but it won't take it. To use the remaining days on that band do I need to log on HER MyDisney

    Hi there, Susan! Welcome to planDisney!

    Can you believe that you're only a few weeks away from your magical trip to Walt Disney World Resort? I'm so excited to hear that you'll be joining your sister so the two of you can make some memories together that will last a lifetime. When you visit, be sure that you check out the EPCOT International Flower & Garden Festival with its delicious outdoor kitchens and stunning character topiaries!

    Susan, I'm so sorry to hear that your ticket was accidentally linked to your sister's My Disney Experience account! It's important that tickets are linked to the correct Guest in My Disney Experience. The first step you can take is to have your sister log into her account online, hover her mouse over the My Disney Experience tab, and click My Plans. Ask her to scroll down past My Plans, Reservations and Tickets and toggle over to Tickets, Passes & Memory Maker. Here, she may be able to view the ticket that belongs to you. If there's a "Reassign Ticket" option, she may be able to reassign it to you. Please know that you both would have to be connected in your Family & Friends List first!

    However, if she's unable to reassign the ticket, it would be important to reach out to a Cast Member at your earliest convenience. Have as much information as you can handy so they can locate your information quickly and efficiently! While no outcome can be guaranteed, they'll do everything they can to make sure that your ticket gets connected to the right person. And before you arrive, be sure that you and everyone in your travel party have made their theme park reservations with the Disney Park Pass system. This is an important step to reserve the parks you wish to visit on each day of your trip! 

    I'm wishing upon a star that you and your sister have an extra special trip, Susan! If you have any other questions, please write to us again.

    See ya real soon!
    Michelle
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Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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