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  • On Jun 4, 2020
    Johanne from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    how can we join somebody by chat?

    Hello Johanne!  Thank you for bringing your question to the Disney Parks Moms Panel.

    I think you are asking about contacting the Walt Disney World Help Center using the chat feature on the website.  You can access online chat in the upper right corner of the main Help Center page or the Help Center contact page, just below the fairies.  Cast Members are available to assist you from 7:00 am to 11:00 pm Eastern time.  If the "Chat" button is greyed out, Cast Members are assisting other Guests and online chat is not available.  I usually have the best luck using the chat feature early in the morning or later in the evening.  You also might see a chat box pop up when browsing places to stay on the Walt Disney World website.
     
    Johanne, if I misunderstood your question and you were asking about something else, please visit the Moms Panel again and let us know.  We are always happy to help.  As you prepare for your visit, please keep an eye on the Disney Parks Blog and the operational updates page for the latest information about reopening procedures.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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