Star Wars Galaxy's Edge Family Walking Storm Troopers
  • On Jan 14, 2023
    Melinda from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I invite family to join my Disney app they then disappear from the list of family I manage. Will I still see them on reservations? Do they need to invite me to their app?

    Hiya, Melinda! I'm so glad you found the second star to the right and followed it straight on to planDisney.

    Can you believe that your trip to Walt Disney World Resort is only a few weeks away? I couldn't be more excited for you! Not only that, but I'm so happy to hear that you're taking a little time to explore the My Disney Experience app before you arrive. A little like holding a magic wand in your hand, you'll be able to check wait times for attractions, view park maps, and mobile order food. The best part is that the Guests in your Family & Friends List can do the same! I'd love to help you make sure that your Guests are connected to their plans and reservations. Are you ready? As my pal Peter Pan says, "Here we gooo!"

    • Log into your Family & Friends List through the My Disney Experience app or through your account online. Take a look to see if you can view all of the Guests in your travel party on this list.
    • While these Guests may have originally had the words "Plans managed by me" next to their names, this might not appear once you shared planning with them and they accepted the invitation on their end.
    • When it comes to your reservations, such as your theme park reservations or dining reservations, we can check to make sure that your Guests are all listed. If you're using the My Disney Experience app, tap the icon that looks like three stacked lines in the bottom right corner, then tap Future Plans. If you're on your online account, head to My Plans, then scroll down past My Plans, Reservations and Tickets. In both places, you should be able to see if the names of all the Guests in your travel party are listed on your reservations.
    • If you have any problems with the above steps, I'd recommend calling a friendly Cast Member. They will be happy to take a peek at your reservations and do everything they can to make sure your plans are practically perfect in every way!
    I hope I was able to point you in the right direction today, Melinda! If anything else pops up, please reach out to us again. You've got a friend in me!

    See ya real soon!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hiya, pal! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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