Welcome to planDisney, Katie! I’m so sorry to hear about your injury, and I’m glad you reached out so you can plan ahead for a more comfortable visit.
When it comes to
Disability Access Service (DAS), it’s designed for Guests who have difficulty tolerating a traditional queue environment due to a developmental disability or similar condition (for example, autism). DAS allows eligible Guests to receive a return time for attractions so they can wait elsewhere rather than in the physical line.
For mobility-related needs, such as using crutches or an ECV, DAS is typically not the accommodation that’s offered. Instead, the Disneyland Resort is well set up to support Guests using
mobility devices. Many attraction queues are
wheelchair accessible, which means you can remain in your scooter or seated while waiting, rather than needing to stand in line.
If you’re planning to use both crutches and a scooter, I’d recommend relying primarily on the scooter for navigating queues and longer distances throughout the day. This can make a big difference in comfort and energy, especially as the day goes on. You’ll find ECV rentals available just outside the park entrances if you don’t already have one.
When you arrive, I also encourage you to stop by
Guest Relations or speak with a Cast Member at the first attraction you visit. While policies are consistent, they can always help walk you through how a specific queue works or direct you to the most accessible entrance if one is available.
Katie, I hope this helps you feel more prepared and supported for your visit. With the right approach and a bit of planning, you’ll still be able to enjoy a full and memorable day. If you have any additional questions, please don’t hesitate to reach out to us at planDisney.
Wishing you a smooth, comfortable visit and a speedy recovery,
David