Father and son walking through BOG
  • On Mar 2, 2023
    Tabitha from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I incorrectly ordered bands under the regular Disney account. Is there a way to return these to then rebuy some under my disney experience so we can get them with our names on them and for a cheaper price? They are not showing linked to our account.

    Hey there, Tabitha! Thank you for bringing this great question to planDisney!

    Can you believe that your trip to The Most Magical Place on Earth is only a few weeks away? I bet you're feeling a little like Cinderella waiting for the clock to strike midnight! It sounds like you're putting the final touches of pixie dust on your magical vacation, including selecting your MagicBands. I'd love to help!

    MagicBands feel a little like magic wands that you wear. You'll be able to unlock your Disney Resorts Collection hotel door, charge purchases back to your room, enter the parks, and more! Tabitha, due to the unique nature of these items, MagicBands that are purchased either through shopDisney or your My Disney Experience account are unable to be returned, exchanged, or refunded. I know this isn't the answer you were hoping to hear, but as there can be varying availability on either site, I'm sure that you've chosen just the right styles for your family! This is a great way to commemorate your trip and a memorable keepsake when you return home.

    To link your MagicBands to your account, head to the Link Reservations and Purchases page! Enter the information for each MagicBand, then assign each to a Guest in your travel party. Ta-da! You are one step closer to your magical vacation!

    I hope I was able to point you in the right direction today, Tabitha! If you have any other questions, please visit us again. Remember, you've got a friend in me!

    See ya real soon!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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