• On Nov 14, 2019
    Roy from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m going to be visiting WDW over the holidays & need to ship souvenirs home. If I ship them from the shop I buy them from what’s the cost? I found a cost list on the My Disney Experience app but not sure if that’s just for merch bought on the app

    Hi, Roy! Walt Disney World Resort does (thankfully!) offer shipping service. I have had to do this a few times when my daughters would find one too many must-have Disney souvenirs. I always try to make sure we have extra room in the luggage, but sometimes it is just not enough! No extra pixie dust is needed to get those items home, as purchases can be shipped directly from the theme parks and Disney Resort Hotels. Within a few days, you will have a magical delivery right to your doorstep.

    At this time, merchandise delivery is handled through UPS and FedEx. The fees associated with home delivery varies, based on the service and delivery speed that you choose. The Cast Members assisting you with your purchase will be able to give you more information at that time on the specific cost of delivery. It is a reasonable charge, basically what you would expect to pay from those delivery services. If you plan to buy multiple items from different locations across Walt Disney World Resort, then I recommend that you wait until you have purchased everything and bring the items to the Front Desk at your Disney Resort Hotel. Most will be able to assist you in combining them into one package. I did have one instance a few years ago where I was directed to the business center adjacent to the resort.

    Thank you so much for stopping by and please let us know if you have any other questions as you continue to plan your pixie-dusted adventures!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

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