Pandora Family Floating Mountains
  • On Jan 30, 2025
    Jessica from Derbyshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I’m unsure where to post this. On the Disney World app my date of birth is wrong. Not by a digit, but it’s a generic 01/01/1900. Where/how do I get this changed, as this year I am there for my birthday! Thank You

    Hiya, Jessica! Thanks for bringing your question to planDisney. I have to say, to be a contemporary of Mary Poppins and so comfortable navigating modern technology is very impressive! Well done! 

    Alright, bad dad jokes out of the way, and on to your question! 

    After reading your question I grabbed my phone, opened the My Disney Experience app, went to my profile, and you’re right! The app does not give you the option to edit your birthdate. In the words of Donald Duck, "Aw phooey!” Luckily there is still an easy fix. You can call a friendly Cast Member on the My Disney Experience and Magic Bands line to have them update your birthdate information. The number for the UK is 0800 16 90 749 or (407) 939-4357 if you’d rather deal with the issue once you’ve arrived in the United States. 

    That’s so exciting that you’ll be celebrating your birthday at the most Magical Place on Earth in just a few months! Hot Dog! Be sure to get your complimentary birthday button from the front desk of any Walt Disney World hotel, merchandise locations, or Guest Relations at any of the theme parks. With your button on display, you’ll be showered with birthday greetings from Cast Members and Characters, and there’s nothing better than a “Happy Birthday!” from Mickey Mouse. 

    Jessica, I hope you have the most supercalifragilisticexpialidocious birthday! Pop back to planDisney if you have any other Walt Disney World vacation questions. 

    Happy almost birthday! 

    Matt 
thumbnail image for Matthew

Meet the Panelist: Matthew, Minnesota

Hey there! I'm Matt, a husband, dad of three, and amateur Disney Parks historian. When I'm not enjoying the sights and sounds of Adventureland, you'll find me back home in Minnesota developing exhibits for children's museums and science centers. I've been visiting Walt Disney World since I was a kid and now I plan awesome Disney vacations for my own family and friends. Whether it's your first trip or 100th visit to the Vacation Kingdom, I'm sure you have some questions. So let's get you some answers!  Learn More About Matthew

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